Privacy Policy

Who is responsible

Data we process

When you browse this site, we may process technical data needed to operate and secure the website, such as IP address, time of access, requested URL, user agent, referrer, and server log data.

If your behavior appears malicious or otherwise undesirable we reserve the right to refuse serving our site to you and may store your IP address and/or other means to re-identify you across your visits.

When you register or subscribe to company updates we additionally store the data you enter.

Why we process your data

We process personal data to provide our services to you, operate and improve the website and protect the service against misuse.

If you register for updates or sign up to our services we store your data to provide you services. If you signed up for updates you will find the option to unregister at the bottom of every update and should you wish to proactively unregister, you can do so in your account settings. If you do not have an account you can send an email to privacy@many-dimensional.com.

If your behavior appears to be malicious or fraudulent we may store your data indefinitely to prevent further harm from you to our services and reserve the right to pursue legal action.

Recipients and international transfers

Many dimensional uses cloud providers to offers its services and may choose to store/process your data anywhere in the world if it is cheapest (for us and for you) to do so.

If you require data residency we strongly urge you to indicate data residency requirements when you sign up or as you create datasets. Changing data residency for existing datasets may incur (significant) extra cost to you.

We may deny you service if we cannot meet your data residency requirements.

Retention

We keep technical logs for as long as they are needed for operations, security, troubleshooting, and legal compliance.

If you have signed up and deleted your account we will delete your account and data once all balances are settled. In some cases technical systems do not directly allow for deletion of a single data point. In this case your data will be deleted no later than 90 days after account deletion.

Cookies and analytics

If we add tracking or similar technologies in the future, we will update this policy and any consent or notice flows that may be required.

Your rights

Depending on the law that applies to you, you may have the right to request information about your personal data, have incorrect data corrected, object to certain processing, request deletion or restriction, request data portability, and withdraw consent where processing is based on consent.

To exercise these rights, contact us using the details above. You may also have the right to complain to the Swiss Federal Data Protection and Information Commissioner or, if applicable, to your local supervisory authority in the EEA or UK.

If you believe that someone is processing data that belongs to you, whether you are our customer or not - and should not be processed and/or is made available through our service in any way, reach out to legal@many-dimensional.com. Should you file a data removal request, please indicate if you intend to pursue legal action and if you require us to put data on legal hold to avoid automatic deletion in accordance with this privacy policy. If you request legal hold you MUST follow up with a jurisdiction, case number, and law enforcement PoC within 30 days. If you fail to do so and fail to proactively communicate reasons as to why you cannot, we may be required to delete whatever data we may have to comply with the privacy policy stated above.

Changes to this policy

We may update this Privacy Policy if from time to time. If you signed up to our service we may notify you of changes to request your consent where required. We will publish the current version on this page and update the date shown above.